Week 1
Kickoff & access
- BAA countersigned · identical to click-through
- SSO/SAML configured · 5 reviewer seats provisioned
- Read-only EMR connector tested in staging
- Historical 30-day import begins (synthetic → shadow tenant)
Everything you need to bring Lance through your DON, CFO, Compliance Officer, and IT — one page, one BAA click, one phased rollout.
| Role | Today’s pain | What Lance gives them | Proof point |
|---|---|---|---|
| CFO / Revenue Cycle lead | F2F denials, PDGM under-coding, audit exposure eating into margin | Itemized claims-level uplift. Audit-defensible trail. No per-seat lock-in. | 2.4× payback in 90 days · avg uplift $120/episode |
| DON / Clinical Director | Documentation burden, clinician burnout, QA bottleneck before iQIES | Ambient SOAP draft generation. Inline flags. Queries drafted — never auto-sent. | 38 min/visit saved · clinician NPS +24 pts after 90 days |
| Compliance / Privacy Officer | CoP §484.110 documentation gaps, §424.22 F2F defects, breach risk | Citations on every flag. BAA pre-signed. SOC 2 Type II + HITRUST r2. | Zero customer breaches to date · audit trail exportable by NPI |
| CIO / IT Director | EMR lock-in, integration sprawl, LLM vendor risk, data residency | Layers on top of your EMR · read-only connectors · US-only · ZDR with model vendors. | HL7 v2 + FHIR R4 native · 2-week connector setup · no downtime to EMR |
No hourly implementation billing. Ever.
If net recovery < subscription cost at day 90, we refund the difference.
Contractually prohibited in the BAA. Auditable.
Kill the contract the day your census changes.
Read-only connectors. No writes without clinician sign-off.
A real RN-CODE-C, not a chatbot.
12 pages. No marketing fluff. Clinical + revenue case studies from real agencies, an ROI model you can plug your numbers into, and full security + AI-governance disclosures.